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Help & Customer Service

Payment Policy

We accept Visa Debit, Visa Electron, MasterCard, JCB, American Express and PayPal.

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We accept: Euro/Mastercard, Visa and American Express. Your credit card is of course only charged when we have shipped the ordered item. Card Validation Code: In order to make transactions on the internet even more secure, it is necessary to cite the card validation code (CVC2 or CVV2 number) for credit card payments.

This number is not stored in the magnetic strip and is not printed on payment receipts. By requesting this card validation code, it can be ensured that the customer has their credit card in front of them and thus card numbers cannot be used illegally by third parties for the order. On Visa and EuroCard/MasterCard, the card validation code is a three-figure number which is printed at the top-right of the signature strip next to the possibly repeated credit card number.

On American Express cards, the card validation code is printed on the front, at the top-right above the raised card number and comprises four figures. In order to guarantee the security of your credit card details, your full details are transmitted encoded via SSL-Servers and thus are secure from third party access. In general, the following applies to all credit card payments: In the event of credit card misuse by an unauthorised person, you can lodge an appeal with your credit card company.

Indeed they are. At Elizabeth K we use Braintree as our secure payment gateway provider. This means none of your credit card details are actually held by us. They are encrypted by, and stored on, the Braintree payments platform which is renowned for its best practise security standards.